Legal documents

Legal information for Vash Provodnik

This page brings together the legal documents, policies and important notices that apply when you visit this website, book a session, download a guide, purchase a workbook or communicate with Vash Provodnik.

Important: Vash Provodnik provides preparation and integration support informed by regression therapy and hypnotherapy for adults aged 18+. This is non-medical and non-clinical support. It is not medical care, psychiatric care, psychological care, psychotherapy, counselling, physiotherapy, diagnosis, treatment, emergency support or crisis support.
01

Terms & Conditions / Client Agreement

The main agreement that explains the service, booking rules, client responsibilities, limitations, legal boundaries and governing law.

02

Refund & Cancellation Policy

Information about cancellations, rescheduling, refunds, 14-day cancellation rights, digital content and no-shows.

03

Privacy Policy

How 13PH LTD collects, uses, stores and protects personal information, including sensitive information you choose to share.

04

Cookie Policy

How cookies, pixels, analytics tools and marketing tags may be used on this website, including Meta and Google tools.

05

Website Disclaimer

Important boundaries about the non-medical nature of the service, client responsibility, external activities and no guaranteed outcomes.

06

Emergency & Safeguarding Notice

What to do in an emergency or crisis, and when confidentiality may be limited to protect safety.

Service boundary

We work with the person, not with substances. We do not provide, recommend, arrange, facilitate or advise on substances, dosages, sourcing, legality, administration, combinations, retreats, ceremonies, facilitators, centres, travel or related services.

If you choose to attend any retreat, ceremony, personal-development process, spiritual experience, travel or related activity, that is your own independent decision and outside the scope of our service.

Emergency notice

This is not emergency or crisis support. We do not monitor messages 24/7. If you are in immediate danger or feel unable to keep yourself safe, call 999. For urgent medical help in the UK, contact NHS 111. For emotional support, call Samaritans on 116 123.

These documents may be provided in English and Russian. The English version is the legally binding version. The Russian version is provided for convenience and understanding. If there is any conflict between the English and Russian versions, the English version will prevail.

Vash Provodnik / Ваш Проводник is a trading name of 13PH LTD, a private limited company registered in England and Wales under company number 10602403.

Registered office: 1053 London Road, Leigh-On-Sea, Essex, England, SS9 3JP.

Contact: office@vashprovodnik.com

Last updated: 21 May 2026