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Legal documents

Legal information for Vash Provodnik

This page brings together the legal documents, policies and important notices that apply when you visit this website, book a session, download a guide, purchase a workbook or communicate with Vash Provodnik.

Important: Vash Provodnik provides non-medical and non-clinical preparation and integration support for adults aged 18+ before and after intense, unusual or destabilising inner experiences. This service is not medical care, psychiatric care, psychological care, psychotherapy, counselling, diagnosis, treatment, emergency support or crisis support.
01

Terms & Conditions / Client Agreement

The main agreement covering the service, booking rules, client responsibilities, boundaries, limitations and governing law.

02

Refund & Cancellation Policy

Information about cancellations, rescheduling, refunds, 14-day cancellation rights, digital content and no-shows.

03

Privacy Policy

How 13PH LTD collects, uses, stores and protects personal information, including sensitive information you choose to share.

04

Cookie Policy

How cookies, analytics tools, advertising pixels and embedded content may be used on this website.

05

Website Disclaimer

Important boundaries about the non-medical nature of the service, client responsibility and no guaranteed outcomes.

06

Emergency & Safeguarding Notice

What to do in an emergency or crisis, and when confidentiality may be limited for safety or safeguarding reasons.

Scope of the service

Vash Provodnik supports adults before and after intense, unusual or destabilising inner experiences. These experiences may arise in personal development, reflective, wellbeing or retreat settings.

Our work is limited to reflection, grounding, boundaries, preparation, integration and helping clients make sense of their experience in a grounded way.

Service boundary

We work with the person and their experience. We do not organise, recommend, assess, vet, book, arrange, facilitate or accompany retreats, ceremonies, facilitators, centres, travel or related services.

We do not provide advice, instructions or recommendations about substance-related matters, dosages, methods of administration, sourcing, legality, combinations, safety or any conduct that may be unlawful in the United Kingdom or elsewhere.

If you choose to attend any retreat, personal-development process, reflective process, wellbeing activity, travel or related activity, that is your own independent decision and outside the scope of our service.

Emergency notice

This is not emergency or crisis support. We do not monitor messages 24/7. If you are in immediate danger or feel unable to keep yourself safe, call 999. For urgent medical help in the UK, contact NHS 111. For emotional support, call Samaritans on 116 123.

These documents may be provided in English and Russian. The English version is the legally binding version. The Russian version is provided for convenience and understanding only. If there is any conflict, inconsistency or difference in meaning between the English and Russian versions, the English version will prevail. The Russian legal documents are available here: Юридические документы.

Vash Provodnik / Ваш Проводник is a trading name of 13PH LTD, a private limited company registered in England and Wales under company number 10602403.

Registered office: 1053 London Road, Leigh-On-Sea, Essex, England, SS9 3JP.

Contact: office@vashprovodnik.com

Last updated: 30 May 2026

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